A report designed to help policymakers at all levels and stakeholders understand how they can assist digital inclusion organizations in their efforts. It advocates for such digital inclusion activities as the availability of low-cost computers and broadband service, combining digital literacy skills with real-world applications, and opening computer centers for the public.

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San Francisco’s Digital Equity Strategic Plan defines the city’s goals (access, digital skills and usage, and long-term impact), along with their strategies and approaches for achieving digital equity by 2024. The report is guided by four principles: Equity, not equality; deep community engagement; agility with regard to emerging technologies; and inclusivity.

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This toolkit draws upon the experiences of the recipients of Broadband Technology Opportunities Program grants. It seeks to provide a pathway for those looking to develop and implement broadband adoption programs.

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