This brief video explains why having high-quality infrastructure is a crucial part of solving the digital inclusion challenge. Many of the main factors of the digital divide—such as availability, affordability, literacy, comfort, and access—cannot be properly addressed without infrastructure that can meet today’s needs.

This 82-minute video discusses the importance of digital equity and how to build strategies and opportunities for advancing broadband with residents of Fayetteville, North Carolina.

This article explains the Digital US Coalition’s Digital Navigator program. The goals of the program focus on digital inclusion—such as providing tech support, internet access and devices—and opportunities for digital skills and job training.

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This page contains information about the NTIA’s BroadbandUSA program, which serves municipal governments, the telecom industry, and nonprofits looking to expand connectivity and promote digital inclusion. It also contains a description of the NTIA and an overview of the Consolidated Appropriations Act, 2021, which included several bills related to broadband.

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This report from September 2018 explains how millions of Americans in rural areas served by electric co-ops lack adequate broadband. It notes the market conditions that have prevented private carriers from investing in those communities and offers strategies for how electric co-ops can be part of the solution.

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This resource discusses examples of how insights gleaned through surveys about residents’ and businesses’ broadband needs are being incorporated into larger studies to help local government leaders come up with new connectivity solutions.

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This resource from NDIA details its digital inclusion policy priorities for 2021-2022, which it believes would make significant progress in advancing digital equity. The policy recommendations are to make broadband affordable for everyone in the United States, to fund and support community-based digital inclusion programs, fund and invest in progressive digital skills pathways, and increase accesses to devices for everyone.

This resource describes the aspects of the Infrastructure Investment and Jobs Act that are related to broadband adoption.

This checklist offers best practices for various local government leaders (including policy leaders, planners, regulators, and more) to achieve digital equity in their communities through their work.

This resource defines equity and explores how cities can align technology programs with equity goals. It also includes best practices and a resource list for communities seeking to create equitable communities through technology.

This guidebook offers strategies and recommendations for developing digital inclusion programs that address affordable internet access, affordable devices, digital literacy training, technology support, and applications and content development.